Service Desk Supervisor – German amp EnglishBucharest, RomaniaCompetitive Salary amp Benefits nbsp Role OverviewThe Service Desk Supervisor leads a team responsible for advising and assisting users in solving problems related to hardware, software, networks and peripherals using available technology Studies and analyses user needs and helpdesk processes and performance Implements and enforces policies and processes to ensure maximum uptime of all users to achieve the highest service levels This is a key role in ensuring the business and operational goals of the Global End User and Client Delivery Services Team are achieved and exceeded nbsp Role Responsibilities bull Oversees service deliver…

Service Desk Supervisor - German amp EnglishBucharest, RomaniaCompetitive Salary amp Benefits nbsp Role OverviewThe Service Desk Supervisor leads a team responsible for advising and assisting users in solving problems related to hardware, software, networks and peripherals using available technology Studies and analyses user needs and helpdesk processes and performance Implements and enforces policies and processes to ensure maximum uptime of all users to achieve the highest service levels This is a key role in ensuring the business and operational goals of the Global End User and Client Delivery Services Team are achieved and exceeded nbsp Role Responsibilities bull Oversees service deliver...

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