Service Desk Associate – GermanBucharest, RomaniaCompetitive Salary amp Benefits nbsp Role OverviewThe Service Desk Senior Associate advises and assists users over the phone chat email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes amp procedures Screens, diagnoses, research, and resolves user issues Documents service requests and dispatches orders to support groups for problem resolution Advises users on the interpretation of Information Technology IT policies, capabilities, limitations, etc Provides quick response to ensure maximum uptime of all users nbsp Role Responsibilities- Manages customer interactions am…

Service Desk Associate - GermanBucharest, RomaniaCompetitive Salary amp Benefits nbsp Role OverviewThe Service Desk Senior Associate advises and assists users over the phone chat email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes amp procedures Screens, diagnoses, research, and resolves user issues Documents service requests and dispatches orders to support groups for problem resolution Advises users on the interpretation of Information Technology IT policies, capabilities, limitations, etc Provides quick response to ensure maximum uptime of all users nbsp Role Responsibilities- Manages customer interactions am...

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