David Kennedy Recruitment is working with a leading Outsourcing BPO company that is looking to recruit German speaking Customer Care Representative for their offices in Krakow nbsp nbsp Position Customer Care RepresentativeLocation Remote Krakow, PolandEmployment type Full-timeRemuneration Base salary nbsp DUTIES AND RESPONSIBILITIES Respond to customers queries in timely and efficient mannerHandle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolutionIdentify and assess customers needs to achieve satisfactionCommunicate with customers using various channels telephone, chat and email Build sustainable relationships of tru…

David Kennedy Recruitment is working with a leading Outsourcing BPO company that is looking to recruit German speaking Customer Care Representative for their offices in Krakow nbsp nbsp Position Customer Care RepresentativeLocation Remote Krakow, PolandEmployment type Full-timeRemuneration Base salary nbsp DUTIES AND RESPONSIBILITIES Respond to customers queries in timely and efficient mannerHandle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolutionIdentify and assess customers needs to achieve satisfactionCommunicate with customers using various channels telephone, chat and email Build sustainable relationships of tru...

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